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Contact HU–BO

We can help with product questions, account support, privacy requests, and responsible security reports.

How to contact us

When requesting account support, write from the email address connected to your HU–BO account when possible. We may need to verify identity before disclosing or changing account information. Send a brief description of the page or feature involved toget.human.bonds@gmail.com.

Keep your account safe

Never email a password, session token, password-recovery code, private chat content, database information, or any other secret. HU–BO support will not ask for your password. Screenshots should be cropped so they do not reveal private information belonging to you or another person.

Profiles, reports, and safety

Public profiles are written by their owners. To report or block a person, use the controls available while signed in so the request includes the necessary context without exposing additional private information by email. For an urgent safety or legal matter, explain the nature of the request and the jurisdiction that applies.

Privacy and data requests

You can request access to, correction of, or deletion of your personal data. Include enough information to identify the relevant account, but do not send sensitive identity documents unless we specifically explain why they are required and provide a suitable way to share them. Read the Privacy Policy for more detail about data handling.

Responsible security reports

If you believe you found a security issue, describe the affected feature, the steps needed to reproduce it, and the impact. Do not access other people’s data, disrupt the service, or publish an unresolved issue. We will review clear reports and respond as soon as reasonably possible.

Read the Privacy Policy.